Hey Good Looking, time to look awesome & smell better!

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FAQs

1) What is Happily Unmarried?

Happily Unmarried is India's coolest youth lifestyle brand. We are irreverent, desi, fun and forever young. This is the underlying philosophy that guides us when we think about our content, products and services. Using popular culture, emerging trends, design and cultural insights we seek to be a platform for all things that the young relate to.

2) What is USTRAA?

Ustraa is grooming range for men by Happily Unmarried. After taking care of his home, his bar, his supply of tees and gifts, we at Happily Unmarried are now helping our brothers to look and smell good.

3) How long have you been in the business?

We started selling in 2003, in that era people who quit their jobs to do their own business were called dumb and not entrepreneurs.

4) Why should I shop online?

Shop online for the following reasons:
You hate to parallel park.
You hate malls
Shopping to you is not relaxation
You like to hold a bottle of beer in your hand when you shop.
You like to shop naked
You want to send a gift over to some friend/lover/spouse in some other corner of the world and you don't want to do that yourself.
Screw choices, you know what you want
Better chicks on the internet
Can cancel even 24 hours after I have bought without going anywhere far.

Online shopping saves you a lot of time to do other interesting stuff.

3) What places do we ship to?

We ship our orders across India. 
Long Answer

Truth is that we do not ship as much as we fly our products. Shipping would involve the use of lots of  water and a large thing which is called a ship. We normally use another big metal thing which is called an Aeroplane. All of our products are deposited into the belly of the plane, and then it gets carried away to your address. It seems like a simple process, but it involves a lot of coffee.

5) How long would my order take to reach?

A: About 4-5 working days if you choose Standard delivery. We also have Next Day Delivery for selected pincodes. Read more here
Long Answer
We usually deliver in 4-5 working days, but the problem are the days when we do not feel like working. In such rarest of rare cases, your shipment will get delayed. In such cases, we look forward to getting phone calls in which the person on the other side abuses us.

6) What is the status of my order?

Please use 'TRACK ORDER' button in the footer.
Long Answer

If you want to know the status of your order, then you should check the Facebook page of your order. The FB page has a little white box where your order will be posting its status updates

7. What is the status of my order?

A: Please use 'TRACK ORDER' button in the footer.

Long Answer

If you want to know the status of your order, then you should check the Facebook page of your order. The FB page has a little white box where your order will be posting its status updates

8. Can I return an item if I don't like it, and if so how?

A: We offer 15 days after delivery, no questions asked return and replacement policy. Simply call our support number at 1800 3000 7347/5887 (we take calls on working days (Monday to Friday) between 10 AM and 6 PM). Please don't start shouting immediately, ask for the person who looks after online shopping (you don't want to shout at the wrong guy, it’s no fun). If you do not like calling people, you can also write to us at [email protected]

9. Do you ship outside India?

A: Yes, we can. Please go here and fill this form hereand send us your details. We shall then get in touch with you in a day or two.

Long Answer

We ship anywhere in the world, a couple of times we have tried to put our people in packages and have tried to ship them too. That does not work well and is also illegal. P.S. Code name X if you are reading this, hope you are happy, and your journey was comfortable.

10. Can you ship my order within 1 day?

A: Yes, we offer Next Day Delivery at selected pincodes. Read more

11. My question is still not answered?

A: Please use the 'CONTACT US' section.

P.S. There is no long answer for this question.

Ustraa FAQs

1. Why is Happily Unmarried doing Ustraa?

A: Ustraa is a range of grooming range for men. After taking care of his home, his bar, his supply of tees and gifts, we have taken upon ourselves to make our brothers look and smell good.

2. What is Rascal’s guide?

A: Every man is a rascal and that rascal needs to go out drinking with his buddies a little more than often. He also needs to look good, dress well and smell even better. And Ustraa is here to help these rascals exactly with that.

Not only are we giving you wonderful products, but we are also helping you with grooming tips, clever relationship advice and everything else in between. Rascal's Guide is a collective wisdom that would make you appear a better rascal than you actually are. Make the most of it. Check it out here

3. Are there any chemicals in Ustraa products?

A: All our Ustraa products are 100% natural. They are totally SLS and Paraben free. Know more about SLS and Parabens here

4. What is Ustraa subscription plan?

A: Ustraa subscription plan gives you hassle free deliveries of Ustraa products. We do not want you to waste time ordering supplies when there are so many places to visit, so many beers to taste, so many women to date….you get the drift. Plus you get to save upto Rs.750 on when you choose our subscription plans.

This is how our subscription plans work:
You get 3 shipments over a period of 5 months.
The first shipment is shipped immediately after you order.
2nd and 3rd shipments? Whenever and wherever you want. You can request the replenishments from our mobile app and our website. Btw, we know you are busy partying, so we would remind you about your replenishments. Do not worry, we got you covered.
Don’t want the shipments anymore? You can cancel the subscription plan anytime you wish to by going to 'My Subscription' section in your profile. Read more about our Ustraa subscription cancellation and refund policy here

5. What if I do not like Ustraa products after using them?

A: We have no questions asked replacement and refund policy within 15 days after your order is delivered. So in case you do not like our products, give us a call on 1800 3000 7347/5887 (we take calls on working days (Monday to Friday) between 10 AM and 6 PM) or write to us at [email protected]. We would take care of you.

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Help

Want a helping hand?

1. What places do we ship to?

A: We ship our orders across India.

2. How long would my order take to reach?

A: 4-5 working days via Standard Delivery.

3. Can you ship my order within 1 day?

A: Yes, we offer Next Day Delivery at selected pincodes. Read More

4. What is the status of my order?

A: Please click the 'Track Order' button in our website footer.

5. Do you ship outside India?

A: Yes, we can. Please fill the for here

6. What is USTRAA?

A: USTRAA is men’s grooming range by Happily Unmarried.

7. My question is still not answered?

A: Please use the 'CONTACT US' section in this Help tool.

You can also call Us! (10 AM - 6 PM, Mon-Fri)